Drugs and substances
Confidential support for any kind of substance use.
Online Substance Use Counselling · Poole
Online Substance Use Counselling in Poole
Online substance use counselling for Poole, by secure video. From a base in Hove I work with people across Poole — from the quay and the old town to the streets around the harbour — with the same BACP-registered, confidential support as an in-person session, and no journey.
BACP registered member25+ years of experienceLived experience
ConfidentialA safe, private space
Person-centredThe therapy fits you
In and around Poole
Substance Use Counselling for Poole, at a glance
- Areas covered online
- All of Poole: from the quay and the old town to Branksome, Parkstone and Canford Heath
- Known for
- The harbour, Sandbanks and the quay
- Region
- South West (England)
- Local NHS / support route
- Local council drug & alcohol service (see below)
- Format
- Secure video, UK-wide. In-person also available on the Sussex coast.
Life in Poole
Why people in Poole reach out
Poole blends one of the world's largest natural harbours and the wealth of Sandbanks with ordinary towns where life is a good deal harder. That contrast can make struggle feel isolating, and the seasonal, tourism-shaped economy adds its own uncertainty.
Where work follows shifts and the rhythm of the docks, online sessions bend around unsociable hours rather than asking you to fit your life around them.
Poole sits on one of the world's largest natural harbours and is home to the RNLI's national headquarters and luxury boat-builder Sunseeker; NHS acute services are provided by University Hospitals Dorset.
The local picture
The local picture in Poole
These figures are local context from official sources — not a description of you — but they show the scale of what people in and around Poole are living with, and why local support matters.
the rate of deaths from drug misuse was 11.5 per 100,000 in 2022 - 24, above the England average of 5.8 per 100,000. Source: OHID Fingertips – Deaths from drug misuse (2022 - 24).
5.3 adults per 1,000 were in treatment at specialist drug-misuse services in 2020/21, above the England average of 4.5 per 1,000. Source: OHID Fingertips – Adults in treatment at specialist drug misuse services (2020/21).
Local data last reviewed June 2026. Each figure shows the year and links to the official source it was read on.
The substance use counselling itself
Substance use counselling here is non-judgemental and one-to-one, working with the pain, fear or loneliness the substance has been managing, at a pace that protects your sense of safety.
The approach is the same wherever you live, so rather than repeat it on every page you can read it in full — the methods, what each session covers and fees — on the main substance use counselling page and on how I work.
How online sessions work
Sessions run over a secure, encrypted video link held to the same strict BACP confidentiality as meeting in person. After a free fifteen-minute call to check we are a good fit, you join each session from any private space using a phone, tablet or laptop — no software to install, no waiting room and no journey at either end.
Book a free 15-minute callWhat I help with
How online substance use counselling in Poole can help
The false self
Letting go of the protective self that no longer serves you.
Specialised attention
One-to-one sessions shaped entirely around you.
Self-discovery
Rediscovering the authentic self beneath the coping.
Anxiety and low mood
Treating what the substance has been masking.
Sustainable change
Growing into recovery rather than forcing it.
Drug, alcohol & addiction support in Poole
My online counselling sits alongside the help available locally. In Poole, free local drug and alcohol support is available through BCP Council's drug and alcohol support services.
For confidential information and advice, FRANK (on 0300 123 6600) and Drinkline on 0300 123 1110 are free, and Alcoholics Anonymous and SMART Recovery run peer-support meetings you can find online.
Other local and national support verified for this area includes:
If you need urgent help now
This is not a crisis service. If anyone is in immediate danger call 999. For urgent mental health support, call NHS 111 and choose the mental health option. The Samaritans are free, day or night, on 116 123, or text SHOUT to 85258.
Poole questions
Online Substance Use Counselling in Poole: common questions
Can I get online substance use counselling if I live in Poole?
Yes. I work with people right across Poole, from the quay and the old town outwards, and anywhere else in South West, by secure video — no need to travel to Hove, and just as confidential as meeting in the room.
Can I get support while I'm still using?
Yes. This is non-judgemental, one-to-one work that meets you where you are, and it can run alongside any medical or detox support you have.
How is this different from a group or 12-step programme?
It is individual and shaped entirely around you. Some people use it instead of groups, others alongside them.
Will you tell my GP or employer?
No. What you share is confidential within the BACP framework; nothing goes to anyone else without your consent.
Online Substance Use Counselling in Poole, whenever you are ready
A free fifteen-minute call is the simplest place to start — no obligation, just a chance to see if we are the right fit.
Also available online across South West: Bournemouth. See all of South West.
Other online support from Poole: Addiction, Drinking, Anxiety, Depression, Relationship, Trauma.